Empower Your Mission with Guided IT Solutions

Take the stress out of your technology with managed IT services tailored for associations and nonprofits:

  • Service Desk
  • Cloud & Network Management
  • IT Security & Compliance
  • Staff Training & Empowerment
  • Hardware Procurement
Why designDATA

Are you confident in your security tools, IT support, and staff training?

Frustrated with managing your managed IT services provider (MSP)? Micromanaging their work shouldn’t fall on your shoulders—it takes you away from the priorities that matter most. Shouldn’t they be the ones driving your IT strategy forward?

Does cybersecurity feel like endless expenses? Effective risk mitigation should combine cost-effective tools with training, streamlined processes, and strong governance to protect your organization without overspending.

Do IT projects cause more problems than they solve? Budget overruns, missed deadlines, and disruptions shouldn’t be the norm.

Woman frustrated with IT

Turning IT challenges into opportunities for growth

Your technology should drive your success—not act as a roadblock. At designDATA, we provide proactive IT services that simplify your operations, protect your organization, and equip your team to thrive. Here’s how we deliver real value to nonprofits, associations, and organizations like yours.

A STRATEGIC IT PARTNERSHIP

Technology should support your mission—not slow you down. But when IT decisions feel reactive and support is inconsistent, frustration grows. That’s why we take a strategic approach to IT management, ensuring your technology stays effective, transparent, and aligned with your goals. With lifecycle management, a structured meeting cadence, and a team that feels like an extension of yours, IT becomes an asset, not a roadblock. And when you need support, our fast, personalized helpdesk is always there—without the runaround.

SEAMLESS, WELL-MANAGED IT ENVIRONMENT

A modern workplace thrives on secure, efficient collaboration, but outdated systems and fragmented tools create bottlenecks. Whether your team relies on Microsoft, Google, or other platforms, we help you streamline your technology environment so staff can work productively from anywhere. By optimizing cloud services and workplace tools, you get secure, centralized access to essential files—keeping teams connected and reducing IT complexity.

RISK-INFORMED APPROACH TO CYBERSECURITY

Cyber threats evolve constantly, and wasted resources on low-priority risks can leave your organization vulnerable. Our risk-informed approach to cybersecurity ensures your protection strategy is tailored to real threats—without unnecessary expenses. Through training, proactive security assessments, and ongoing risk mitigation, we help safeguard your data and minimize vulnerabilities, so your team can stay focused on what matters most.

EMPOWERED TEAMS THROUGH TRAINING

Technology changes fast—but a well-trained team moves faster. Without ongoing learning, tools go underutilized, creating efficiency and security gaps. That’s why we offer weekly training on Microsoft tools, AI, and cybersecurity to help teams work smarter and stay secure. Twice a year, we provide a customized training session, recorded for seamless onboarding. With our new LMS system, you can track progress, reinforce learning, and build a culture where technology empowers every employee.

A Trusted Provider of IT Solutions in Washington, DC

Your partner for better managed IT services

We understand the challenges of unreliable IT support, growing security risks, and technology that doesn’t live up to its potential. For over 40 years, designDATA has been turning these obstacles into opportunities for growth, helping organizations like yours maximize the value of their IT investments and stay focused on their mission.

IT Managed Services

24/7 Service Desk

  • Fast, reliable IT support from a familiar, dedicated team
  • 24/7 assistance to keep your organization running smoothly
Man and woman standing in a data centre looking at a laptop

Cloud & Network Management

  • Seamless cloud migrations and centralized data access
  • Reliable network management to optimize connectivity and performance
IT Consulting Services

IT Security &
Compliance

  • Comprehensive security solutions that integrate people, processes, and tools for a layered defense against evolving threats
  • Tailored compliance support to meet industry-specific standards and minimize risk
DesignDATA

Staff Training & Empowerment

  • Weekly hands-on training sessions to ensure your staff are empowered to fully utilize your IT tools
  • Biannual custom training sessions, tailored to your organization, delivered live, and recorded for seamless future onboarding
IT Solutions In Washington DC

Hardware Procurement Services

  • Access-tailored hardware solutions with seamless acquisition, setup, lifecycle management, and road mapping
  • Hardware-as-a-Service (HaaS): Manage hardware effortlessly with a subscription-based model for professional devices, upgrades, and maintenance
Explore More on Managed IT Services
"Communication has always been a major strength of designDATA. Their help desk technicians are always prompt and willing to assist, no matter the issue. As a client, I am always confident that my needs will be carefully and thoroughly addressed by designDATA. Their willingness to communicate and work with us when we need assistance, as well as their professional team recommending new services and programs to help keep our IT systems secure and updated, has been impressive."
PresidentProfessional Association
Client Testimonial 5 Stars
"With the relocation we did in 2018, their thorough planning and hands-on approach ensured my employees were ready to go with their IT resources on day one. Recently, our smooth transition to Microsoft Teams and moving our files to the cloud would not have been possible without designDATA's thorough training and patience as we learned how to use the new tools."
PresidentProfessional Association
Client Testimonial 5 Stars
"We love their team approach with a dedicated support team, drawn in as needed, leveraging people with real expertise. They were the right people who came at the right time when we needed them. How they manage to have someone awesome at our beck and call, I don’t understand, but it's awesome. I never feel we have to wait for the top-tier support person. And most of our routine stuff gets solved on the first phone call, with no waiting on hold. I've never seen anything like it."
Founder & PresidentStaffing Consultancy Firm
Client Testimonial 5 Stars
"Their team talks in our language, staying cool, calm and collected while rapidly diagnosing and solving problems. They get us back to work whenever something comes up. The customized training, the fast answers to questions and the long-term partnership orientation is what was promised and what was delivered."
Founder & PresidentStaffing Consultancy Firm
Client Testimonial 5 Stars
"We had an email breach in the final months with our old vendor. designDATA stepped up the onboarding to accommodate and, even though we weren't their client yet, helped us resolve the breach. The remainder of the transition, including staff training, has been seamless."
Chief Operating OfficerPharmaceutical Association
Client Testimonial 5 Stars
"The team has been exceptionally happy with every interaction, and I couldn't be more pleased. Sometimes, the jargon was hard for a non-techie to understand, but designDATA has worked to educate me in a way that is 100% supportive. I highly recommend designDATA as an MSP."
Chief Operating OfficerPharmaceutical Association
Client Testimonial 5 Stars
"Thanks to designDATA’s involvement, our work has become easier, as we no longer have to focus on IT tasks. The team is very responsive and constantly ensures everything runs smoothly."
Executive AssistantAutism Nonprofit
Client Testimonial 5 Stars
"It was pretty amazing how we transitioned with designDATA during a pandemic when all of our offices shut down at slightly different times. There weren't any notices in our Washington DC office because it was reported that someone in our building had tested positive for COVID-19 — everyone grabbed their laptops, went home, and we got them back online almost immediately."
Senior Director of Information SystemsGoblan Nonprofit Association
Client Testimonial 5 Stars
View our customer stories

Our Accreditations

Tools and insights to simplify IT and empower your mission

We believe in equipping organizations like yours with the tools, knowledge, and strategies needed to tackle your IT and business challenges. From cybersecurity to harnessing the power of AI, our free resources are designed to help you stay ahead. Explore these expert guides and take the next step in empowering your mission.

Managed IT Services: Transforming Technology into Your Organization's Asset
Learn how proactive IT management turns technology into a reliable foundation for your organization’s growth. This guide explains how IT can support your mission by increasing efficiency and reducing downtime.
Download the Guide
Getting Better Results Out of Microsoft 365
Unlock the full potential of Microsoft 365 for improved collaboration and secure communication. This guide provides actionable tips for leveraging Microsoft 365’s most powerful tools.
Download the Guide
8 Essential IT Priorities to Keep Your Mission Moving Forward
Discover the key IT priorities that every mission-driven organization should focus on. This guide outlines actionable steps to strengthen security, improve operational efficiency, and reduce risks, ensuring your organization stays on track and achieves its goals.
Download the Guide
10 Ways to Protect Your Business from Cybercrime
Cybersecurity is more critical than ever. This guide provides practical steps to protect your organization from evolving threats, including implementing multi-factor authentication, regular staff training, data backups, and more. Equip your team with the knowledge to defend against potential breaches.
Download the Guide
In-House vs. Outsourced IT: Finding the Right Fit for Your Organization
Struggling to decide between in-house and outsourced IT? This guide breaks down the benefits of both, helping you identify the best fit for your organization’s budget, scalability, and strategic goals. Make an informed decision that aligns with your long-term operational vision.
Download the Guide
Leading Through the AI Revolution: Managing AI Risks and Opportunities
Generative AI offers incredible opportunities, but it comes with risks. This guide provides a roadmap for navigating AI adoption, from safeguarding sensitive data to leveraging AI for innovation. Learn how to minimize threats while maximizing the benefits of AI in your organization.
Download the Guide
Explore More Free Resources

Let's start the conversation

Getting the IT support your organization deserves starts with just a few clicks. Share your details, and we’ll connect with you to learn how designDATA can help address your needs.

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