Encouraging Impact Through Technology: How a Military Non-Profit Empowers Families
Overview
An American military non-profit organization, dedicated to supporting veterans, service members, and their families worldwide, must manage a complex IT infrastructure crucial for housing significant data and digital assets.
A few years ago, they wanted to find a local IT provider to ensure easy and quick access to assistance, aiming to prevent downtime and technical issues that could hinder military families from accessing vital resources.
During its search, the organization discovered designDATA and knew it had found an IT provider capable of empowering its excellence for the long haul.
Relationships are key for our organization and we have a strong partnership with designDATA. They had everything we needed. The deciding factors were the experience they brought and the level of customer support and engagement.
Our Promise
Since starting their partnership in January 2015, the non-profit has leveraged designDATA’s IT services to modernize, expand its programs and enhance communication with its community, thereby positively impacting those who have selflessly served their nation.
TRANSFORMED TECHNOLOGY APPROACH
Collaborating with designDATA has revolutionized how the non-profit uses and engages with technology. Previously reliant on informal help from acquaintances for technology needs, the organization now operates with a consistent, strong, and fully supported IT infrastructure.
ACCESSIBLE IT SUPPORT
The non-profit’s team benefits from active communication, a professional, transparent approach to problems and predictable technology assistance that minimizes disruptions to their daily operations. This support helps them expand their reach, optimize resources and enhance productivity.
EMPOWERED STAFF
Backed by extensive IT services, the non-profit thrives with confidence and assurance in their daily operations. The integration of resilient Hardware-as-a-Service (HaaS) and advanced cybersecurity measures ensures seamless access to vital resources, essential for their operations. Additionally, tailored training and steadfast network support equip the staff with the necessary tools to excel. This support allows them to shift their focus towards innovation and collaboration, thereby furthering their commitment to the community they serve.
The most impressive quality of designDATA is the level of trust and accessibility we have from top to bottom in the organization.
Looking Forward
Today, this military non-profit organization stands stronger than ever. With the capacity to support numerous clients and a tech infrastructure that is both resilient and forward-thinking, they continue to be a beacon of hope. This success is underpinned by a partnership with designDATA, demonstrating that when technology is combined with compassion, incredible transformations are possible.
