From Burden to Asset: Revitalizing IT for a Midsize Trade Association
Overview
In 2012, a midsized trade association in the DC area was struggling with its internal IT infrastructure. Instead of adding value, their technology was a burden, hindering productivity. Recognizing the need for an overhaul to support growth and better serve their members, the association sought a solution.
After a rigorous selection process, the trade association hired designDATA to provide managed IT services. The association’s team was impressed by the IT provider’s dedication to understanding their business requirements, challenges, and goals.
designDATA is our IT operations - they are vital teammates in any new technology implementation. IT was holding us back. Now it’s an asset.
Our Promise
Since November 2013, designDATA and the trade association have worked together to enhance the organization’s IT infrastructure.
Thanks to designDATA’s seamless workflow, responsive communication and collaborative approach, the trade association team now enjoys a significantly improved work life.
A SEAMLESS TECHNOLOGICAL TRANSITION
Before partnering with designDATA, the association struggled with frequent IT issues. Now, they boast a robust, scalable, modern IT infrastructure that seamlessly supports their mission and daily operations.
STRATEGIC IT VISION
designDATA is more than a problem solver; it acts as a strategic partner. They've helped the association align technology investments with organizational goals, ensuring that every IT decision propels the association forward.
EMPOWERED STAFF EXPERIENCE
The association's staff no longer sees IT as a necessary evil but as an essential tool. With designDATA's support, they collaborate more efficiently, innovate confidently and serve their members with enhanced technological tools.
PROMPT AND PROACTIVE SUPPORT
IT issues are inevitable, but prolonged downtime isn't. With designDATA's responsive support, the association swiftly addresses and resolves challenges, ensuring minimal disruption to their crucial work.
Looking Forward
With designDATA’s partnership, the trade association has transformed its IT from a challenge into a strategic asset, positioning itself as an industry leader ready for the future.
I am a delighted customer. Everyone is very knowledgeable and passionate about helping us. You can tell they love what they do.
