Empowering Excellence: An International Association’s IT Transformation
Overview
As the leading international professional association in its industry, this organization is dedicated to empowering professionals to network with peers and advance their careers. With a large membership, the organization’s staff must manage a growing volume of complex data and other digital assets.
The organization needed a local provider to offer on-site assistance, remote daily technical support and help with significant tech modernization projects, such as consolidating and migrating its IT infrastructure.
In December 2021, the organization partnered with designDATA, influenced by its well-regarded track record in aiding similar associations to elevate their technological capabilities for improved efficiency.
designDATA has a solid support infrastructure in place for our staff. I feel they are a trusted partner that provides immediate response and support as needed.
Our Promise
Today, the organization partners with designDATA, leveraging innovative IT solutions to enhance its vital operations. This partnership supports essential activities, including organizing publications, conferences, competitions, networking communities and professional development services, all aimed at achieving tremendous success and impact.
UNIFIED CLOUD-HOSTED IT INFRASTRUCTURE
The association transitioned from a fragmented IT setup to a cohesive cloud environment, centralizing its intricate operations and bolstering its hybrid workforce. Following a thorough inventory and assessment of the association's hardware, the designDATA team devised and implemented a strategy to consolidate over 30 servers into an integrated Microsoft 365 and Azure cloud environment. This transformation enabled the association’s team to enhance productivity and enjoy a stable IT infrastructure at their main office.
ENHANCED CYBERSECURITY
The organization has significantly bolstered its cybersecurity resilience and ensured uninterrupted operations by adopting designDATA's comprehensive cybersecurity solutions. More than half of their workstations have been upgraded to modern, portable laptops, enhancing security at the desktop level. The association now benefits from a stabilized office network and fortified server and system access, ensuring the protection of their valuable membership data.
RESPONSIVE IT SUPPORT
The association's operational efficiency has improved considerably since partnering with designDATA. The association leverages the 24/7 help desk support to swiftly identify and resolve issues across workstations, servers and networks. designDATA's commitment to clear communication and deep technological expertise empowers the association to make informed technology decisions, adapt to changing needs and maintain long-term momentum.
The technical staff assigned to our work have all been competent and excellent communicators. I believe they have delivered as promised on all fronts.
Looking Forward
By partnering with designDATA, this organization has strengthened its capacity to advance its mission. Their ongoing working relationship ensures the association can rely on a secured and modernized digital infrastructure that lets them focus on their core mission without disruptions. As a result, the organization continues to improve its data management and event coordination to drive increased membership engagement.
