Who We Are
Sometimes, IT services can be frustrating, costly, and cumbersome, but they shouldn’t be. designDATA invests the time to understand your business goals before implementing modern, innovative, and customized technology solutions. We save you time and money while empowering your organization with flexible IT strategies that increase productivity and enable scalability.
What we offer:
24/7 service desk to support rapid growth and enhance productivity
Flexible data center and cloud solutions backed by extensive audits of all functions, processes, controls, and procedures (so your data is safe and secure)
Robust cybersecurity built around industry-best-practices
Productivity & Automation tools, policies, procedures, and support
Budget-friendly hardware financing options
IT asset management, including a buy-back program for old hardware to benefit Project Reboot
Flexible data center onsite support to fix critical issues and minimize downtime
Enterprise-level IT consulting and executive strategy
Free training to drive efficiency and empower your workforce
Dedicated and specialized support for Apple
Procurement services
How we work:
designDATA’s step-by-step process ensures client success from IT strategy to implementation and ongoing support services. Our goal is to keep your technology quietly humming along so you can focus on business-as-usual.
PLAN
We meet with you 1-1 to ensure a comprehensive understanding of your needs.
DISCOVER
We do a technical deep-dive to see what’s going on “under the hood”.
PRESENT
We propose a customized IT solution designed to drive your business forward.
KICKOFF
We meet once more to solidify timelines and celebrate our new partnership.
LAUNCH
With minimal disruption, we spend six weeks rolling out your unique solution.
WELCOME
Our teams become better acquainted over time as we provide comprehensive and trustworthy IT support to your organization.
What makes us different?
STRATEGIC PARTNERSHIP
designDATA takes the time to understand the critical areas of your business and your goals. We use this understanding to build an outcome-based IT solution unique to what you need to grow your business. designDATA is more than just a service provider; we are your strategic IT partner.
DEDICATED TEAM
designDATA has invested the time and resources into developing the expertise to solve your IT problems before they arise. You will have a consistent team of focused IT professionals who understand your unique business requirements and who will always be your point-of-contact. We pride ourselves on getting to know you and your team on a first-name basis.
ENTERPRISE SUPPORT FOR ALL DEVICES
Most IT service providers don’t offer a robust support program for macOS and iOS. With the bring-your-own-device (BYOD) trend and the sudden switch to remote working, support for Apple products is now critical. At designDATA, we recognized this need and developed a solution. Our new Apple offering includes remote management, dedicated and certified end-user support specialists, training services, zero-touch deployment of new systems, security compliance, data backup, and service updates.
END-USER EMPOWERMENT
When your end-users have a deep understanding of the tools to run your business, they are empowered to work smarter and faster. At designDATA, we have developed an extensive training video library free to all of our clients. We also run live training sessions every week. Our goal is to maximize your workforce productivity by creating tech-savvy end-users at every level of your organization.
CERTIFICATION
designDATA is proud to be an AICPA SOC audited company. This certification from America’s foremost CPA institute involves a 6-month independent evaluation of all designDATA’s functions, processes, controls and procedures. This certification is not performed by many IT managed services providers because it requires a significant investment of time and resources. We take security seriously, and we want you to know that your critical data is always safe in our hands.
Interested in more details? Read our reports here:
What we stand for
Our values guide our interactions, decisions, and priorities, and are why people choose to work with us. We believe in:
At designDATA, we view every day as an opportunity to live these values. Here’s what that looks like for you:
01.
Customer Focus
Everything we do starts with you. We work hard to understand the results you’re striving towards and deliver the best business outcomes and customer experience.
02.
Teamwork
One of the things that distinguishes us from other technology service companies is our dedicated team approach. You will find that this team-based approach provides the best combination of client familiarity and company-wide expertise to deliver your desired outcomes.
03.
Continuous Learning
We employ a growth mindset, always pushing the boundaries of our knowledge and skill-sets to advance our clients’ missions. We are also passionate about our clients’ continuous learning. We provide complimentary training to help your staff become more confident, collaborative, and security-minded technology users.
04.
Accountability
When we make a commitment or set a due date, you can be sure that we will deliver as promised. We take pride in our work. We hold ourselves accountable to our clients, team members, and partners alike.